The Community Action Program Belknap Merrimack Counties Transportation Services operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the Community Action Program Belknap Merrimack Counties Transportation Services.
For more information on the Community Action Program Belknap Merrimack Counties Transportation Services’ civil rights program, the procedures to file a complaint, or to file a complaint, please contact Mobility Manager at 603-225-1989, (TTY 800-735-2964); email mobilitymanager@capbm.org or visit our administrative office at 2 Industrial Park Drive, Concord, NH 03301. For more information, visit www.concordareatransit.com
For transportation-related Title VI matters, a complaint may also be filed directly with the:
New Hampshire Department of Transportation, Attn: Shannon Aiton, Title VI Coordinator, PO Box 483, 7 Hazen Drive Concord, NH 03302-0483; 603-271-2467; TTY: 800-735-2964; titlevi@dot.nh.gov
Federal Transit Administration, Office of Civil Rights, Attention: Complaint Team, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE Washington, DC, 20590.
If information is needed in another language, contact our Mobility Manager at 603-225-1989.
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To download the complaint form, click HERE. For questions or concerns, please contact Mobility Manager, Concord Area Transit at (603) 225-1989 or TTY 1-800-735-2964. You may also send a letter to: CAPBM, Attn: Mobility Manager, PO Box 1016, Concord, NH 03302-1016.