Concord Area Transit is taking precautions to help reduce the spread of COVID-19 in an effort to keep our riders in a clean and safe environment as they travel.

  • Drivers are increasing the frequency of their routine cleanings of all frequently touched surfaces such as handrails, seats including the top of the seats and the fare box.
  • CDC recommends that individuals who appear to have acute respiratory illness symptoms (i.e. cough, shortness of breath) upon boarding should separate themselves from other passengers as much as possible.
  • Our drivers are instructed to request these symptomatic riders to sit as far away from other passengers as possible and will offer a mask for the individual to wear.
  • Once the rider leaves the bus, the driver will again sanitize the area and will notify the Dispatch office.
  • Drivers have tissues and sanitizer available for use.  Used tissues should be disposed of in the RED plastic bag for safe and proper disposal.
  • During this emerging situation CAT transportation dispatchers will be using the following procedure while booking demand response service ride requests:
      • When an individual makes a call to request a ride the following question will be asked:
          • Do you have the following symptoms?
          • Fever
          • Cough
          • Shortness of Breath
      • If the person answers yes that they have these symptoms, the dispatcher will determine the purpose of the individual’s trip.
        • If the person is going to a medical appointment such as dialysis, or other critical medical need, they will be advised to wear a mask while on the vehicle and to isolate themselves as much as possible while on the vehicle. They will also be advised to alert the medical office that they are going to that they are experiencing these symptoms.
        • If the person is going to a non-medical destination they will be informed that they cannot ride the bus until 14 days have passed since the onset of their symptoms.

As a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Follow CDC’s recommendations for using a facemask.
    • CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
    • Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
    • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • Most importantly, if you’re not feeling well, call your medical provider for guidance.